Member services officer

Job Title: Member Services Officer

Location: Co. Dublin, Ireland ( available to work in any of our 6 offices)

Job Type: Full-time (32.5hrs per week)

Closing Date: 4th April 2025

Job Summary:

We are seeking a highly motivated and detail-oriented Member Services Officer to join our team. The successful candidate will be responsible for providing exceptional customer service to our members and assisting with a variety of tasks to ensure the smooth operation of the credit union.

Responsibilities:

• Provide outstanding customer service to members

• Assist members with account inquiries, transactions, and loan applications

• Process account transactions and maintain accurate records

• Carry out back office administration/clerical duties and other duties as required.

• Participate in company sponsored volunteer activities and other community service initiatives.

Requirements:

• At least 1 year of experience in a customer service role, preferably in a financial institution

• Strong communication and interpersonal skills

• Excellent organisational and time management skills

• Ability to work well in a team environment

• Proficient in Microsoft Office applications

• High level of accuracy and attention to detail

• Knowledge of credit union products and services is an advantage

How to Apply:

Please submit your resume and cover letter to the email address provided on our website. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Employee Benefits :

• Pension

• Life Insurance Policy

• Unlimited Online GP Visits

• Cycle to Work Scheme

• Tax Saver Commuter

• Employee Assistance Programme

• Professional Development